Services also Available

Wheelchair access is available at the front of the surgery. A changing table for parents with babies is available. If nursing mothers require privacy for feeding please ask reception & arrangements will be made. Unisex toilet available left of reception

When calling the practice for test results, please phone after 2pm and allow 2 days for routine pathology & 10 days for histopathology (shave Biopsies & minor procedures) unless otherwise advised.

All results are checked by a Doctor. If He/she has noted the result as “no action” it will be communicated to patients by reception as “no action”. If the result has been noted as “discuss”, the doctor will request that the patient make an appointment to discuss the result.

Actual test results will not be given by reception staff, an appointment will be required for the result details.

Prescription durations are determined by Government regulations & reflect the necessity for a review consultation at the completion of all repeats.

The doctor may suggest enrolling you in a reminder system for pap smears, diabetes & asthma checks, immunisations, health assessments, care plans & follow up blood tests. If you do not wish to have an automatic follow up, please advise your doctor.

Doctor will usually require a consultation before completing a referral to another Doctor.

If you have a complaint we would like to hear about it. Please feel free to talk to your Doctor or the Practice Manager, or you may prefer to talk to us. We take your concerns, suggestions & complaints seriously.

If a patient wishes to speak to a Doctor, it will be at the Doctors discretion as to whether he is able to take the call.

All electronic communication within our practice will be dealt with in a timely and efficient manner whilst adhering to our communication, privacy and confidentiality policy which can be accessed on demand.